Accepting Replacement Copies for Lost/Damaged Items
The library will accept a replacement copy for a lost/damaged under these conditions:
- The replacement copy needs to be new. If the item is a DVD or CD, it needs to be in the original sealed packaging.
- The replacement copy needs to be the same edition as or newer than the item it is replacing. For example, if you are replacing What Color is your Parachute? 2016, we will not accept the 2013 version. Compare the International Standard Book Number (ISBN) of the copy you need to replace with the one you want to purchase. If you are unsure, you have the option to pay the replacement cost and we will locate the proper replacement copy.
- You are still responsible for paying the $5.00 processing fee for each item that needs replaced.
- Once a replacement copy has been accepted, we will not issue a refund if you locate the lost item at a later date.
When you bring in the replacement copy, please bring it to the front Circulation Desk and speak to a staff person. The staff person will accept the copy and clear the replacement cost off your account, but the processing fee will remain until paid.
Approved June, 20, 2016
See also, TCPL's Collection Development Plan.